Townsville disability support worker Chrisenthia Frewen-Lord said completing her Certificate III in Individual Support with selectability Training changed her life.

Chrisenthia was one of 78 selectability Training students to receive their graduation certificates after completing qualifications under the Queensland Government’s Skilling Queenslanders for Work (SQW) Program.

Ms Frewen-Lord had worked in finance administration for 15 years but was finding it difficult to find suitable employment in Townsville, so she decided to act on her desire to work with people instead of numbers.

After earning the Cert III qualification, the 34-year old was offered a position as a disability support worker, then within two weeks was given the opportunity to step up to a Team Leader Position. She’s now studying a Cert IV in Mental Health with selectability Training to further progress her career.

She said she would never have been able to achieve what she had without selectability Training and SQW.

“I do love my job, I would never trade it for anything. I love working with people, whether it’s supporting them in the community or just hanging out and having a conversation with them, it’s them that matter, not my job title, it’s the people that matter,” Ms Frewen-Lord said.

“I’m just so grateful that the Skilling Queenslanders for Work program was in place, financially I wasn’t in a position to pay for my studies because I didn’t have work and the team at selectability Training were a fantastic support during the course and while I was looking for employment.

“I had tried other training options before and been deterred and even told that this career wasn’t for me but now I can see people telling me, ‘Chrissy you did it, and if you’ve done it so can I’. This setback has been turned into a wonderful opportunity.

“So I say to others looking for a new career don’t give up, give yourself the time and space to deal with your disappointments, take the time to grieve but then just keep going, it will be worth it.”

SQW is proudly funded and supported by the Queensland Government to help eligible Queenslanders develop skills, gain qualifications and provide direct assistance to enter and stay in the workforce.

Through selectability Training 46 students completed a Certificate III in Business Administration to earn vital skills to start or progress an office administration career under the SQW Skilling for Success initiative.

While 32 students graduated with a Certificate III in Individual Support to work in the growing Community Services and NDIS sector under the SQW Community Service Skills for Employment program.

Thuringowa MP Aaron Harper who presented the students with their SQW graduation certificates said the high completion rate and employment success stories like Chrisenthia’s showed the program was working.

“Townsville’s unemployment rate is trending down and our government’s initiatives such as SQW will continue to drive opportunity by upskilling job-seekers,” Mr Harper said.

“We want to see more people get into work but it’s important to provide them with the tools to do that, and that’s through training organisations like selectability Training, particularly in the NDIS space.”

selectability Training courses are subsidised under the State government’s Certificate 3 Guarantee and Higher Level Skills funding programs. Eligibility criteria and student contribution apply.

For more information on Skilling Queenslander’s for Work and other course funding initiative’s, contact selectability Training at or visit the Queensland government’s website.