- Students must be at least 18 years of age
- Complete the pre-entry Language, Literacy and Numeracy (LLN) indicator assessment
- To begin the course, you will need to hold a blue card. Before your vocational placement, you should confirm if you need NDIS worker screening portal clearance – this takes about three weeks to process. You can apply for both a blue card and worker screening (yellow card) at the same time which can increase your employment opportunities. Students may apply for a Blue and Yellow Card Exemption at the time of enrolment.
CHC52021 Diploma of Community Services
(Case Management)
Are you ready to take the next step in your community services career? This advanced qualification can help you achieve your personal and professional goals.
The Community Services sector is growing and offers a wide variety of roles in an area that delivers both job satisfaction as well as career security and progression.
Career opportunities include:
Community Care Manager
Coordinator of Volunteer Work
Team Leader
Care Team Leader
Family Services Coordinator
Support Facilitator (Community Services)
Duration
12 Months (Full Time)
18 Months (Part Time)
Delivery
Online (Supported self-paced)
Weekly Masterclasses & Lectures
Course Frequency
Rolling Enrolments - Start at any time!
Course Fees
Full Fee - $6,200
Work Placement
100 hours
Course Requirements
Entry Requirements
Training commitments
Course duration: 12 months (full time), 18 months (part time).
Placement: 100 hours of work placement required
Delivery mode: Online, supported self-paced online
Access to learning
selectability Training provides all learning resources via its modern and easy-to-use Learning Management System.
To complete this course, we suggest that each potential student has basic computer skills such as sending an email, using a printer and scanner, using Microsoft Office programs, and internet skills to undertake online research.
Online study requirements
In order to successfully complete a self-paced course it is recommended you have access to the following:
- Stable internet connection with a minimum download speed of 3mbps.
- An email account – can be created through Yahoo, Hotmail and Gmail,
- Microsoft Office (2010 version or later) – must include Word, Excel and PowerPoint
- Current version of a web browser such as Google Chrome or Mozilla Firefox,
- Latest version of Adobe Reader,
- Desktop computer, laptop or tablet.
- Printer and scanner (optional)
Payment options
How and when fees are charged
Fee for service training
Fee for Service Training requires full payment to be made by the student. Multiple payment plan options are available, including either Pay in Full or Pay in Four. Students also have the option to pay the initial cost of 2 units, and then pay per unit as they progress.
The maximum amount we can charge prior to the Start of Study is $1,500. The full details and fees and charges for the service are provided on the Student Handbook, located in the Policies and Procedures section of our website.
Payment Plan
We can offer a payment plan depending on your funding circumstances.
Talk to our friendly team to select the right payment plan for your situation.
Upfront payment
Prior to the commencement of your course you may pay your fees as an upfront payment via EFT Transfer.
The maximum amount we can charge prior to the Start of Study is $1,500.
Career Pathways
Graduate job opportunities
If you are a community services worker or unpaid carer this course provides an opportunity to take your career to the next level.
- Community Care Manager
- Coordinator of Volunteer Work
- Team Leader
- Care Team Leader
- Family Services Coordinator
- Support Facilitator (Community Services)
- Community Housing Resources Worker
- Community Development Worker for Social Housing
- Community Recreation Coordinator
- Housing Manager
- Housing Assistant
- Assistant Community Worker
- Community Worker
- Aboriginal Housing Worker
- Community Services Coordinator
- Case Coordinator (Disability)
- Youth Housing Support Worker
- Family Support Worker
- Community Access Coordinator
- Pastoral Care Counsellor
- Aboriginal Neighbourhood House Coordinator
- Case Coordinator (Community Services)
- Welfare Support Worker
- Senior Youth Worker
- Disability Team Leader
- Support Facilitator (Disability)
- Community Housing Worker
- Community Work Coordinator
- Early Intervention Worker
- Community Program Coordinator
- Pastoral Care Worker
- Assistant Community Services Worker
Units of Competency
Core
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve on own professional practice
HLTWHS004 Manage work health and safety
Elective
Case Management specialisation:
CHCCCS004 - Assess co-existing needs
CHCCSM004 - Coordinate complex case requirements
CHCCSM005 - Develop, facilitate and review all aspects of case management
CHCCSM006 - Provide case management supervision
Other Electives:
CHCCCS019 - Recognise and respond to crisis situations
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islanders cultural safety
CHCMHS013 - Implement Trauma informed care
CHCMHS012 - Provide support to develop wellness plans and advanced directives
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